H.U.B Support
Hull United Bars App
Help with the H.U.B app, and how to manage or delete your account.
Get in touch
For any question or problem with the app, including your points, stamp cards, offers, orders or bookings, email us at info@hullunitedbars.co.uk.
To help us sort it quickly, please include the email address on your H.U.B account, the phone you're using, and a short description of the issue (a screenshot helps too).
Delete your account in the app
Make sure you're signed in to your H.U.B account.
From the home screen, tap the profile icon in the top right corner.
Tap My Details. At the bottom of the page you'll see Delete Account.
Request deletion without the app
If you no longer have the app installed, or can't sign in, email info@hullunitedbars.co.uk from the email address registered to your account, with the subject line Delete my H.U.B account. We'll confirm once your account has been deleted.
What happens to your data
When your account is deleted, we delete the information linked to it that can identify you personally, including your profile photo and personal details. Accounts that are completely inactive for 12 months or more are also deleted automatically.
For full details of the data we collect and how we use it, read the H.U.B Privacy Policy.
About H.U.B
H.U.B (Hull United Bars) is the loyalty app for House of Finnigan's, Dexter's, Trinity Tavern, Rio and Dirty Dicks in Hull City Centre. The app is operated by Trinity Wharf LTD. Find out more about H.U.B.